American Express

Last updated: October 21, 2024

This Privacy Policy describes how www.gems4u.eu (the “Website”, “we”, “us”, or “our”) collects, uses, and shares personal information when you visit gems4u.eu (the “Website”), use our services, make a purchase there, or otherwise communicate with us regarding the Website (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a Website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this privacy policy carefully.

Changes to this privacy policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the "Last Updated" date, and take any other legally required steps.

This is how we collect and use your personal data

To provide our services, we collect personal information about you from various sources, as detailed below, over the past 12 months. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information collected about you to communicate with you, provide or improve the services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the services, our rights, and the rights of our users or others.

What personal data do we collect?

The type of personal data we collect about you depends on how you interact with our website and use our services. When we use the term "personal information," we are referring to information that identifies you, relates to you, describes you, or can be associated with you.

Information we collect directly from you

Contact details including your name, address, telephone number and email address.
Order information including your name, billing address, delivery address, payment confirmation, email address and telephone number.
Account information including your username, password, security questions and other information used for account security.
Customer support information , including the information you include in your communications with us.

For some features of the services, it may be necessary for you to provide us with certain information about yourself directly.

Information we collect about your usage

We may also automatically collect certain information about your interaction with the services ("usage data"). For this purpose, we may use cookies, pixels, and similar technologies ("cookies").

Information obtained from third parties

Companies that support our website and services, such as Shopify.
Our payment processors collect payment information to process your payment.
Online tracking technologies such as pixels, web beacons, software development kits and cookies.

All information we receive from third parties will be treated in accordance with this privacy policy.

How we use your personal data

Provision of products and services. We use your personal data to provide you with the services and to fulfill our contract with you.
Marketing and advertising. We may use your personal data for marketing and advertising purposes.
Security and fraud prevention. We use your personal data to detect and prevent fraudulent activity.
Communication with you and service improvement. We use your personal data to provide customer support.

Cookies

Like many websites, we use cookies on our website. Specific information can be found at https://www.shopify.com/legal/cookies.

Most browsers accept cookies automatically by default. However, you can configure your browser to remove or reject cookies.

How we share personal data

with suppliers or other third parties who provide services on our behalf.
with business and marketing partners.
with our subsidiaries.
in connection with a business transaction.

Third-party websites and links

Our website may contain links to websites or other online platforms operated by third parties.

Data from children

These services are not intended for use by children.

Security and storage of your data

Please note that no security measures are perfect or impenetrable.

Your rights

Right of access/information
Right to erasure
Right to rectification
Right to portability
Restriction of processing
Revocation of consent
Right to object
Manage communication settings

complaints

If you have any complaints, please contact us.

International users

Please note that we may transfer your personal data outside of the country.

contact

Send us an email to gems4u.eu@public-files.de or contact us at Bornheide 82, Hamburg, 22549, DE.

In accordance with applicable data protection laws, we are the controller of your personal data.